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Thumbshots Forum Discussions Questions Requesting Update of Images

11/9/2011 1:12 PM

	Robert Brady
3 posts

Requesting Update of Images

Ok, I read the FAQs about updates, and it stated that I could request an update, but the only option given is the paid request.

Is there a free update request method?

The thumbnails on my site ( www.avwebnet.com ) have not been updated since I integrated the code several months ago. I also just added a new link and it is showing an old outdated image from a long time ago. (See www.historicrockinn.com)

How is this possible? Is there a cache of images somewhere?

Thanks in advance.

11/16/2011 10:32 AM

	Stephen Lim
187 posts

Re: Requesting Update of Images

Hi,

Free updates are performed regularly and automatically over time. If you want a one time update, please consider paying for an express update for $0.99.

http://www.thumbshots.com/ProductDetail/tabid/204/rvdsfpid/thumbshots-images-express-update-1/Default.aspx

www.thumbshots.com

11/16/2011 1:36 PM

	Robert Brady
3 posts

Re: Requesting Update of Images

"Free updates are performed regularly and automatically over time"

Ok, but I installed the Thumbs script at least a couple of months ago, 20% of them are still showing the default "Image Coming Soon", and a two of them are showing outdated thumbnails from a previous web designer.....

12/5/2011 9:47 AM

	Stephen Lim
187 posts

Re: Requesting Update of Images

It depends largely on the popularity of the site. The free Thumbshots has the least priority in terms of updates.

www.thumbshots.com

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