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Thumbshots Forum
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Only 1/2 (half) a thumbshot showing
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3/29/2011 10:23 PM
Holly Townsend
1 posts
Only 1/2 (half) a thumbshot showing
Hello
I just paid for a thumbshot earlier today and now upon viewing it, only half of the thumbshot is showing for the webpage. It is like the thumbshot "snap shot" was taken before the whole webpage had loaded.
Is it possible for this be fixed as it looks very silly and not very professional?
3/29/2011 11:17 PM
Justin Lim
82 posts
Re: Only 1/2 (half) a thumbshot showing
Hi Holly. thanks for bringing this issue up. I have requested my tech dept to manually upload the Thumbshots for you. This happens rarely but usually as a result when the web page requires a long time to load as in the case when there are flash, etc.
thanks again!
www.thumbshots.com Forum Administrator
3/30/2011 11:14 AM
Accepted Answer
Stephen Lim
205 posts
Re: Only 1/2 (half) a thumbshot showing
Hi, the Thumbshots should be updated now. Thanks
www.thumbshots.com
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Only 1/2 (half) a thumbshot showing
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